FAQ
Frequently Asked Questions
1. Where do you ship to?
We ship worldwide! 🌍 Whether you're in the USA, UK, Canada, Australia, or anywhere else — we’ve got you covered.
2. How long does shipping take?
Shipping times depend on your location:
7–12 business days
8–14 business days
10–20 business days
📦 We’ll send you a tracking number as soon as your order ships.
3. How much is shipping?
We offer FREE shipping on all orders — no hidden fees at checkout.
4. Is it safe to order from your website?
Absolutely! 🔐
Our checkout is 100% secure, powered by SSL encryption, Shopify Payments, and PayPal. We also offer Buyer Protection on every order.
5. How can I track my order?
You’ll receive an email with your tracking link once your order is dispatched. You can also track it anytime using our [Order Tracking Page].
6. What if I received a damaged or wrong item?
No worries! If your item is damaged or incorrect, simply contact us within 7 days of delivery. We’ll send a free replacement or issue a full refund — no hassle.
7. Can I cancel or change my order?
We process orders quickly. If you need to make changes, please contact us within 6 hours of placing your order.
8. Why are your prices so affordable?
We work directly with manufacturers and keep overhead low. This allows us to pass the savings directly to you — without compromising on quality.
9. Do you accept returns?
Yes, we offer a 30-day return policy. Just make sure the item is unused and in its original packaging. Read our full [Return Policy] for more info.
10. Still need help?
We're here for you! Just shoot us a message via the Contact Us page or email us at order@uncleclove.com. We'll get back to you within 24 hours.
FAQ
Frequently Asked Questions
1. Where do you ship to?
We ship worldwide! 🌍 Whether you're in the USA, UK, Canada, Australia, or anywhere else — we’ve got you covered.
2. How long does shipping take?
Shipping times depend on your location:
7–12 business days
8–14 business days
10–20 business days
📦 We’ll send you a tracking number as soon as your order ships.
3. How much is shipping?
We offer FREE shipping on all orders — no hidden fees at checkout.
4. Is it safe to order from your website?
Absolutely! 🔐
Our checkout is 100% secure, powered by SSL encryption, Shopify Payments, and PayPal. We also offer Buyer Protection on every order.
5. How can I track my order?
You’ll receive an email with your tracking link once your order is dispatched.
6. What if I received a damaged or wrong item?
No worries! If your item is damaged or incorrect, simply contact us within 7 days of delivery. We’ll send a free replacement or issue a full refund — no hassle.
7. Can I cancel or change my order?
We process orders quickly. If you need to make changes, please contact us within 6 hours of placing your order.
8. Why are your prices so affordable?
We work directly with manufacturers and keep overhead low. This allows us to pass the savings directly to you — without compromising on quality.
9. Do you accept returns?
Yes, we offer a 30-day return policy. Just make sure the item is unused and in its original packaging. Read our full [Return Policy] for more info.
10. Still need help?
We're here for you! Just shoot us a message via the Contact Us page or email us at order@uncleclove.com. We'll get back to you within 24 hours.